|If you are in the EU, you will receive your order within 3-6 working days of making payment. This applies to courier services which are usually around 16EUR and sometimes free depending on your order total.|
We ship most of our orders using major courier companies such as DPD, GLS, UPS or DHL.
For orders within the EU, we rely mostly on DPD and will sometimes ship using UPS or GLS if we have good experiences with this carrier to your location.
Orders outside the EU are handled mostly by DHL and UPS.
If your order consists of small parts such as cranks, pedals, brake accessories, you will also be able to select Air Mail. Air Mail is available to EU and non-EU customers.
Customers based in the European Union do not pay any duties or tax. The order will be delivered to you exactly like it would if you were ordering locally - the shipping just takes 1-3 days longer!
Customers based outside the European Union will have their order undergo customs clearance upon arrival and will need to pay import duties and VAT on their order. A frequent question is whether we can declare a lower value on your order. The answer sadly is no, however you do get to puchase parts on our site VAT-free. If you are outside the EU, our website should detect this and display prices without VAT.
The prices below are for preview purposes only. The cart will calculate the price based on the current exchange rates. Cart shipping fees can differ from the ones below usually by no more than 3% either way.
EU customers get free shipping by DPD on orders which exceed ~ €245 (1000 PLN). This value is based on the PLN/EUR exchange rate and can be checked by hovering the mouse cursor over the cart icon. A message in blue will inform you of the free shipping threshold in the selected currency.
Air Mail only applies to small items. If your cart consists of these, this shipping option will be available. Air Mail to the EU costs €5.50 - €10.30 for small packets up to 1kg. Orders above 1kg are usually cheaper to ship by DPD.
DPD has a fixed rate regardless of whether you are ordering a spoke or a complete bike (though bikes due to their price always ship for free).
|Country||DPD European Union|
|United Kingdom||€20.60 / £15.50|
Unless you are ordering something small, are from the Czech Republic or Slovakia, the best shipping choice for you will either be GLS International or DPD International, depending on which is cheaper. These carriers are recommended for anything larger than cranks or other small accessories with a low value. Below you will find a description of all shipping options available to the EU. Depending on your order, some of these shipping options may not display in your carrier list.
Air mail - small packet
Price: from 6EUR (Europe, 350g)
Air mail - parcel
Price: from 14EUR (Czech Republic, 5kg)
Price: from 49EUR (Israel, 5kg)
Price: from 15EUR (Germany, 40kg volumetric) to 40EUR (Greece, 40kg volumetric)
Price: from 11EUR (Germany, 5kg volumetric) to 125EUR (Finalnd, 50kg volumetric)
If you are located outside the EU, there are a few things to know first:
Air mail - small packet
Price: from 6EUR (N. America, Asia, Africa, Oceania, 350g) to 50EUR (Oceania, 2kg)
Air mail - parcel service
Price: from ~30EUR (N. America, Africa, Asia, Oceania, 1kg) to 200EUR (Oceania, 14kg)
Price: from 45EUR (1kg, N. America, Europe outside the EU) to 250EUR (Oceania, 13kg)
Price: from 32EUR (USA, 1kg) through 38EUR (Japan, 1kg) to 190EUR (Australia, 30kg)