|If you are in the EU, you will receive your order within 2-4 working days of making payment. This applies to courier services. These start from 12EUR.|
We ship most of our orders using major courier companies such as DPD, GLS, UPS or DHL.
For orders within the EU, we rely entirely on DPD due to very good experiences with this carrier.
Orders outside the EU are handled mostly by DHL, UPS, and EMS.
Air mail is available for EU and non-EU customers. This is the cheapest option for small parts such as brake pads, boosters, grips - anything that will fit into a jiffy bag.
Priority parcel mail is available for non-EU customers. This is the cheap alternative to courier services.
By default, if you are not logged in our shop will assume a Polish shipping address and show fees accordingly. You must log in and add a shipping address to receive the correct quote for your region.
Customers based in the European Union do not pay any duties or tax. The order will be delivered to you exactly like it would if you were ordering locally - the shipping just takes 1-3 days longer!
Customers based outside the European Union will have their order undergo customs clearance upon arrival and will need to pay import duties and VAT on their order. For orders shipped by courier such as DHL or UPS, 0% VAT purchases are available. Please email us for details.
Customers with an EU VAT number can purchase items without the 23% Polish VAT on the condition that a confirmation of delivery is signed/stamped and shipped back to us. This document will be included with your order, you will be asked to post it within 7 days of receiving the order.
The prices below are for preview purposes only and include EU countries. The cart will calculate the price based on the current exchange rates. Cart shipping fees can differ from the ones below usually by no more than 10% either way. The price displayed upon checkout is what you pay so we suggest you open an account and add a shipping address to preview shipping costs for your order.
Air Mail only applies to small items. If your cart consists of these, this shipping option will be available. Air Mail to the EU costs €5.50 - €10.30 for small packets up to 1kg. Orders above 1kg are usually cheaper to ship by DPD. Should you chose Air Mail, we may upgrade the carrier to DPD free of charge if there is a small difference in costs.
DPD has a fixed rate regardless of whether you are ordering a spoke or a complete bike.
|Country||DPD European Union|
|United Kingdom||€20.60 / £15.50|
Unless you are ordering something small, are from the Czech Republic or Slovakia, the best shipping choice for you will either be GLS International or DPD International, depending on which is cheaper. These carriers are recommended for anything larger than cranks or other small accessories with a low value. Below you will find a description of all shipping options available to the EU. Depending on your order, some of these shipping options may not display in your carrier list.
Air mail - small packet
Price: from 6EUR (Europe, 350g)
Air mail - parcel
Price: from 14EUR (Czech Republic, 5kg)
Price: from 15EUR (Germany, 40kg volumetric) to 40EUR (Greece, 40kg volumetric)
If you are located outside the EU, there are a few things to know first:
Air mail - small packet
Price: from 6EUR (N. America, Asia, Africa, Oceania, 350g) to 50EUR (Oceania, 2kg)
Air mail - parcel service
Price: from ~30EUR (N. America, Africa, Asia, Oceania, 1kg) to 200EUR (Oceania, 14kg)
Price: from 45EUR (1kg, N. America, Europe outside the EU) to 250EUR (Oceania, 13kg)
Price: from 32EUR (USA, 1kg) through 38EUR (Japan, 1kg) to 190EUR (Australia, 30kg)