Accepted payment methods and currencies:
Payments are accepted in British Pound, Euro, US Dollar, Polish Zloty through bank transfer.
If your order is over 100 Euro, this payment method will be the cheapest. Two conditions need to be met for bank transfer to be quick and cheap:
1. You're in the EU
2. You're paying in Euro
Choosing bank transfer will require you to log into your bank account and complete the transaction manually by entering our bank details which will be sent to you by email automatically. This payment usually costs 1 - 5 Euro and takes 1 working day to clear.
We recommend this payment for orders above 100EUR and ones which are not required to ship the same day. Please note that for complete bikes or wheels - which require assembly - bank transfers usually clear before we are even ready to ship your order.
If you do not meet the criteria above, you are still welcome to use bank transfer. However, please make sure you cover all transfer fees (sender and receiver). Such transfers may take up to 3 days to process, therefore we recommend using TransferWise instead which will not only be cheaper but also quicker.
You can pay using your PayPal account or credit / debit card.
Payments are accepted in British Pound, Euro, US Dollar, Polish Zloty.
Please note that this payment method may incur very high transfer fees which are displayed once you have selected your desired shipping option and accepted our terms and conditions. Up until January 2019 these fees were included within the price of each product on our webshop. We have since separated the two: all prices have been dropped by 9% permanently but you will now be charged for using PayPal.
The fee is 7.6% and is probably higher than fees you may have encountered on other websites using PayPal (usually 4%). It consists of a 3% transfer fee, 3% exchange rate fee and sales tax (23%). The exchange rate fee is usually not present in other shops and is what makes this payment method more expensive. To clarify, Poland uses it's own currency - the Polish Zloty. We appreciate it is much easier to shop in Euro so for your convenience a couple of major currencies are available at our shop. However, when we withdraw your payment (in Euro, Pounds, Dollars) from PayPal, the platform will automatically convert into Zloty and charge 3% for the service.
We recommend using PayPal for small and urgent orders, or if you're outside the EU. Please note that for items which require assembly such as bikes or complete wheels, using instant payment will not get your order shipped quicker. If you are ordering a bike and in a hurry, we recommend using bank transfer and sending us an email stating that you have made the payment, so that we can begin to prepare your order.
We recommend this option to customers who are paying in currencies other than Euro or Polish Zloty. It allows you to purchase products through our website using the best exchange rate between your currency and the Polish Zloty. The transfer takes 1 working day to clear and using our referral link, your first transfer will be free (plus we get a bonus too!). Any further transfers are still significantly cheaper than using a bank unless you are within the EU and paying in Euro.
We recommend using TransferWise if your currency is:
British Pound, US Dollar, Australian Dollar, Bulgarian Lev, Swiss Franc, Czech Koruna, Danish Krone, Hungarian Forint, Japanese Yen, Norwegian Krone, New Zealand Dollar, New Romanian Leu, Swedish Krona
Please follow these steps if you wish to select TransferWise:
1. Add the desired products to your cart.
2. Change currency to PLN (zł) before you proceed
3. Fill in the shipping information and chose the shipping method
4. Accept our terms and conditions to display payment options
5. Select bank transfer
6. Confirm order
7. Log into your Transferwise account and complete the payment. Make sure to enter the Polish Zloty account number you received by email and set the payment conditions so that we receive the order total in Polish Zloty.