GENERAL INFORMATION

Orders to the UK are handled by TNT (recently merged with FedEx). 

The minimum order value is 160GBP. This is caused by unfortunate tax laws imposed by UK regulators which make it difficult for exporters such as us to send items of sub 135GBP value to the UK. We add a 25GBP bufor to this limiit for unforseen currency fluctuations. 

Orders shipped to the UK are sold VAT free. Depending on your IP, you may already be shown VAT-free prices but to be sure, opening an account and adding a shipping address will ensure you are displayed the correct taxes (or lack thereof) for your region. An "including taxes" label may still appear next to a net price. This merely indicates that there are no additional taxes to pay at checkout.

TAXES AND DUTY

Your order will undergo customs clearance upon arrival in your country and import duties (if applicable) and 20% VAT will be charged to you. 

Your purchase at our shop is always VAT free meaning you will be displayed a lower price than an EU resident / EU shipping address. Since VAT in Poland is 23%, you are actually saving 3%!

Customs clearance is the process of calculating taxes and duty once your order reaches the UK. Customs clearance is carried out by TNT. 

VAT - You will be charged 20% VAT from the order total (including shipping and duty).

Duty - This tax is calculated as a percentage of the value of individual goods on the invoice and can be tricky to calculate ahead of time. As a rule of thumb, all bikes we sell are manufactured in Poland or the EU and are therefore not subject to duty (only VAT will be charged on your order). With regards to individual components, duty may be charged if they are of Chineese or Taiwaneese origin. 

A duty calculator is available here: https://www.gov.uk/trade-tariff

Paying taxes and duty - The invoice will be sent to you by the shipping company before, during or after you take delivery of your order. 

COSTS AND DELIVERY TIMES

We ship to the UK using UPS Standard. Estimated delivery time is 5-7 business days with any minor deviations resulting from small delays in customs clearance. As of now, we do not offer a choice between Express and Economy Express services. With some addresses and orders, the difference in price between these two services is negligible - if so, we will always ship using the quicker option.

The shipping price to the UK is a flat rate at around 58GBP depending on currency fluctuations.